Booking Terms & Conditions

Booking Terms & Conditions

Please read these before making your booking and staying with us.

Booking Terms & Conditions

 
Please note: We highly recommend that you purchase holiday/travel insurance prior to making a booking with us.

 

THE LOCATION

We welcome respectful visitors to Scalderskew Shepherds Hut. The Shepherds Hut is situated on a working fell farm. Due to it being a working farm, we don’t have any cockerels, but there might be dogs barking, sheep bleating, cows mooing, the farm quad bike and tractor. We respectfully ask that you are fully aware of this and that we are not a holiday park or campsite in the traditional sense – this is our home.

ACCOMMODATION

Our Shepherds Hut may be compact and cosy, but it contains everything necessary to have a relaxing and comfortable stay.  The Shepherds Hut has a double bed and can accommodate two adults comfortably.

 

BOOKINGS

All bookings can be made via our website and should be treated as provisional until you receive your confirmation email.  To secure your booking, please pay the full balance at the time of booking.  

Payments can be made via our website at the time of booking.  If no payment is received, we reserve the right to re-let the Shepherds Hut and retain the deposit.

When you submit a booking and payment, you will be requested to read and accept these terms and conditions of booking.  You will receive an automatically generated booking confirmation and payment summary by email to the email address you provided. This email forms a contract between you and Scalderskew Shepherds Hut.  We will also send an email to you with further information and directions nearer the time of your booking.

Scalderskew Shepherds Hut only accepts bookings from persons over 18 years of age, and at least one occupant of the Shepherds Hut must be over the age of 18 years. The maximum number of adults in the accommodation is two. Scalderkew Shepherds Hut reserves the right, at all times, to refuse or cancel a booking.

 

CORONAVIRUS & HEALTH

If you or anyone in your household (even if they are not travelling with you, e.g. children, relatives) are showing signs of Coronavirus, you absolutely must not travel or come to stay at Scalderskew Shepherds Hut.  

We request that you sanitise your hands on arrival BEFORE operating the key safe.  If you choose to travel and stay, you are certifying that you and your travel companion are fit, well and showing no signs of Coronavirus.

If during your stay you develop any Coronavirus symptoms, you must immediately notify Scalderskew Shepherds Hut management and return to your home.  No refunds will be due. If you are not well enough to drive home, you must contact a health professional immediately for advice.

 

ARRIVALS & DEPARTURES

Your accommodation will be ready by 4 pm on the day of arrival. We are located in the Lake District National Park and, consequently, there is limited external lighting on-site (bring a torch); because of this, we ask you to arrive at the latest by 9 pm, all year round. Your accommodation must be vacated by 10 am on the day of departure (failure to do this could impact our next guests and may result in a fine if business is lost as a result).

Please do not arrive early hoping to book in early; we need a good few hours to clean and sanitise the Shepherds Hut between guests.

 

KEY ACCESS

Keys can be stored inside the coded boxes outside the Shepherds Hut.

 

CANCELLATIONS & REFUNDS

If you cancel less than four weeks before the start of your holiday, we will endeavour to re-let your accommodation. If we are unable to do so, we regret that we will be unable to refund any monies paid. Should you give us more than four weeks’ notice, we will refund monies paid, less a £30 admin charge, or you can reschedule your stay for another date.  An administration fee of £30 will be charged in this instance.  We strongly recommend that you have appropriate holiday insurance cover.

If you are unable to travel due to personal illness (e.g. Coronavirus or other illness), our cancellation policy applies.

Should Government policies restrict travel and you are unable to travel to stay with us, you will have the option to postpone your stay to a later date (subject to any changes in prices applicable for the new dates) or receive a full refund.

 

DOGS / PETS / ANIMALS

Unfortunately, as we are a working farm, we are unable to accommodate dogs or any other animals/pets.

 

CANDLES

Due to the high fire risk with a wooden structure, the use of candles and tea lights is not permitted inside or in the immediate vicinity of the Shepherds Hut.

 

FIREWORKS & CHINESE LANTERNS

Due to the high fire risk with a wooden structure, the use of fireworks, sparklers and Chinese lanterns are not permitted across the entire site at any time.

 

BBQ’s / FIRES / FIRE PITS

We cannot allow open fires, fire pits or disposable BBQs due to Scalderskew’s location between the Forestry England sites of Scalderskew Wood and Blengdale Forestry.

 

BREAKAGES & DAMAGE

Please leave the accommodation tidy (please remember to strip the bed when you leave) and let us know if anything gets broken, so we can replace it for our next guest. We will only charge for replacement in exceptional circumstances, as we expect a degree of wear and tear.  If damage is directly attributable to the guest, then we reserve the right to request payment from the guest. Guests will be charged for any item(s) that are removed or lost from the accommodation.

 

SMOKING / DRUGS

Smoking/vaping: No smoking/vaping in the Hut or on the decking area.  Be careful and considerate and extinguish butts carefully and responsibly if smoking on the property away from the Shepherds Hut.

We have a zero drug policy. Any users found in possession of drugs or attempting to consume drugs will be asked to leave immediately – no refunds will be given.

 

UTILITIES

Should there be a failure in a utility service (e.g. water, heating, electricity, sewerage), please notify us immediately, and we will aim to restore the service as quickly as possible. However, should any utility service failure extend beyond a 12-hour period from notification, for your health and safety reasons, you will be asked to leave the accommodation, and your accommodation fee for the duration lost will be fully refunded, or you will be offered to re-book for another time, subject to availability.

 

EXTERNAL LIGHTING

Scalderskew Shepherds Hut is located in the Lake District National Park and has been carefully designed to provide maximum guest comfort and convenience whilst respecting the surrounding natural environment and its native inhabitants. Please note there is low pathway lighting to the Shepherds Hut from the car parking area. If you need any assistance, then please let us know at the time of booking.

 

RECYCLING

We have provided recycling bins for all recyclable waste and ask that you please use these as much as possible. Your Welcome Information pack advises you of what is recyclable locally.

 

INFORMATION PACK

An information pack is available in the Shepherds hut.

 

EXTREME WEATHER

Scalderskew Shepherds Hut holds no responsibility for guests who are unable to attend due to extreme weather or traffic conditions (e.g. snow, flooding, high winds, road traffic accidents/congestion, train delays, etc.).  If a guest is unable to reach Scalderskew Farm due to adverse weather conditions or travel issues, you will lose your full payment, and an alternative date will not be offered.  Please ensure you have full holiday/travel insurance to cover such eventualities.  If we make the decision to cancel your stay for safety reasons due to extreme weather (snow or high winds), we will offer you an alternative date, subject to availability.

 

LIABILITY

No responsibility is accepted for loss or damage of property, vehicles or vehicle contents belonging to guests during their occupancy.
You agree that we shall not be liable for any incident, accident, injury, loss or damage suffered to you or anyone in your party, howsoever caused, whilst on or around Scalderskew Farm/Scalderskew Shepherds Hut.
If you leave an item behind in the Shepherds Hut, you can request for us to return it by post. There is a fixed charge of £5.00 for this service.

 

FORCE MAJEURE

Scalderskew Shepherds Hut accepts no liability for events prior to or during your stay totally beyond our control, e.g. destruction of property due to flood, fire, earthquakes or acts of nature; or if the property becomes uninhabitable due to irreparable damage or on Health & Safety grounds that could not reasonably have been foreseen. In such instances, refunds will be at the discretion of Scalderskew Shepherds Hut management.

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